Shipping Policy for PrimeRapic

Effective Date: January 4, 2025

At PrimeRapic, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy outlines the shipping methods, processing times, and delivery guidelines for your orders. By using our services, you agree to the terms outlined in this policy.

Please read this policy carefully. If you have any questions or concerns, please contact us at info@primerapic.net.

1. Shipping Methods

We offer a variety of shipping methods to cater to your needs. The shipping options available to you will be displayed during checkout, based on your location and order details. Our shipping partners include reputable couriers to ensure your order arrives safely.

  • Standard Shipping: Delivered within 5-7 business days for domestic orders.
  • Expedited Shipping: Delivered within 2-3 business days for faster delivery (additional charges may apply).
  • International Shipping: Available for select international destinations. Delivery times vary based on location.

2. Processing Times

We aim to process and ship all orders as quickly as possible. Once your order is placed, please allow up to 1-2 business days for processing. Orders placed on weekends or holidays will be processed on the next business day.

  • Domestic Orders: Processing time of 1-2 business days, plus the time required for the selected shipping method.
  • International Orders: Processing time of 1-2 business days, with additional time for international shipping.

3. Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of your order. The exact shipping fee will be displayed during checkout before you complete your purchase.

Free Shipping: We occasionally offer free shipping promotions, which will be indicated on the website. Please check our site for details.

4. Delivery Timeframes

  • Domestic Orders: Delivery times vary depending on the shipping method chosen. Standard shipping typically takes 5-7 business days, while expedited shipping can take 2-3 business days.
  • International Orders: Delivery times for international orders can vary depending on the destination country and customs procedures. Estimated delivery times will be provided at checkout, but please note that customs delays may affect the overall delivery time.

5. Shipping Restrictions

Currently, we ship to domestic addresses within the United States and select international locations. Some restrictions may apply depending on the shipping destination. If we are unable to deliver to your location, we will notify you during checkout.

International Shipping Restrictions: International customers are responsible for any customs duties, taxes, or fees that may be imposed by the destination country. These fees are not included in the shipping cost and must be paid by the customer.

6. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. Please note that it may take 24-48 hours for tracking information to update.

If you experience any issues with tracking or delivery, please contact us at info@primerapic.net, and we will assist you promptly.

7. Shipping Delays

While we strive to ensure timely delivery, external factors such as weather conditions, holidays, and courier delays may cause delays. PrimeRapic is not responsible for delays caused by third-party carriers or any events beyond our control. If your order is delayed, we will notify you of the expected delivery timeframe.

8. Damaged or Lost Packages

We take every precaution to ensure that your products are shipped securely. However, if your package is damaged during transit or does not arrive, please contact us within 7 days of receiving your shipping notification. We will assist you with filing a claim with the carrier or arranging for a replacement or refund.

Please note: PrimeRapic is not responsible for packages once they are marked as delivered by the shipping carrier.

9. Order Modifications and Cancellations

Once an order is placed and processing begins, we are unable to make changes to the shipping address or modify the contents of your order. If you wish to cancel an order, please contact us immediately at info@primerapic.net. We will do our best to accommodate your request before the order is shipped, but once it has been dispatched, we will not be able to cancel or change the order.

10. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in shipping practices, service providers, or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We recommend reviewing this policy periodically to stay informed about our shipping procedures.

11. Contact Information

If you have any questions or concerns regarding shipping or this Shipping Policy, please contact us:

PrimeRapic