Payment Policy for PrimeRapic

Effective Date: January 4, 2025

At PrimeRapic, we strive to provide a smooth and secure payment experience for all our customers. This Payment Policy outlines the methods of payment we accept, the process of completing a transaction, and the security measures we take to protect your payment information. By using our website or services, you agree to the terms outlined in this policy.

Please read this policy carefully, and if you have any questions or concerns, do not hesitate to contact us at info@primerapic.net.

1. Accepted Payment Methods

We offer a variety of secure payment options to ensure a convenient shopping experience. You can choose from the following methods when completing your purchase:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: For your convenience, we also accept payments via PayPal for both domestic and international orders.
  • Other Payment Methods: In certain regions, we may offer additional payment options, such as Apple Pay or Google Pay. The available options will be displayed during checkout.

2. Payment Processing

All payments made through our website are processed securely. Once you place your order, we will immediately begin processing the payment. If your payment is successfully processed, you will receive an order confirmation email with details of your purchase. In the event that there are issues with processing your payment (e.g., insufficient funds or incorrect payment details), you will be notified promptly.

3. Currency and Pricing

All prices displayed on our website are in the currency relevant to your location. We strive to ensure that the pricing information is accurate, but errors may occasionally occur. If a price error is discovered after your order has been processed, we will notify you and either adjust your payment or cancel the order, depending on the circumstances.

Taxes and Duties: Sales tax will be applied to orders based on your shipping location, where applicable. International customers may be subject to additional customs duties or taxes. These charges are the responsibility of the customer.

4. Order Confirmation and Receipt

After completing your purchase, you will receive an order confirmation email that includes the details of your order. This email serves as your receipt. If you do not receive this confirmation within a reasonable time, please check your spam or junk folder. If you still have not received it, please contact us at info@primerapic.net for assistance.

5. Payment Security

PrimeRapic is committed to protecting your payment information. We use industry-standard encryption protocols (SSL) to ensure your credit card or payment details are securely transmitted. All payment information is processed through trusted payment gateways that comply with PCI-DSS standards to ensure the highest level of security.

We do not store sensitive payment information (such as credit card numbers) in our systems. Once your payment is processed, your payment data is securely handled by our payment provider.

6. Payment Disputes and Refunds

If you believe there has been an issue with your payment, such as a double charge or incorrect amount, please contact us immediately at info@primerapic.net. We will investigate the issue and resolve it as quickly as possible.

Refunds: Refunds are issued based on our return policy. If your order is eligible for a refund, the amount will be credited back to the original payment method. Please note that it may take a few business days for the refund to appear in your account, depending on your payment provider.

7. Payment for International Orders

For international orders, you may be required to pay additional fees such as customs duties, taxes, or shipping fees based on the destination country. These charges are outside of PrimeRapic’s control and are the responsibility of the customer.

8. Fraud Prevention

We take fraud prevention seriously and may verify payment details if there is suspicion of fraudulent activity. If we detect any unusual or suspicious activity, we may request additional information or cancel the order. This is to protect both our customers and our business.

9. Changes to This Payment Policy

We may update this Payment Policy periodically to reflect changes in payment practices, services, or legal requirements. Any changes will be posted on this page with an updated “Effective Date.” We recommend reviewing this policy regularly to stay informed about our payment processes.

10. Contact Information

If you have any questions or concerns regarding payments or this Payment Policy, please contact us:

PrimeRapic